I contacted support and they told me it is still in beta.

I've checked the issue with my colleagues and it seems that our Jira Service Desk app is currently in the Beta phase, waiting to be reviewed by the Jira team, and that is why it is, unfortunately, not possible to create a connection in a standard way yet.

Dear Integromates,

You asked for it, you got it! We have just released JIRA Service Desk, the app that you had requested and voted for.

You can see what modules are available for the app here:

Please, check it out, test it and let us know if it works as expected.

Happy Automating!

Thanks,

The Integromat Team

P.S.: If you happen to miss any functionality, check out the JIRA Service Desk > Make an API Call module, which allows you to invoke any JIRA Service Desk REST API endpoint - https://developer.atlassian.com/cloud/jira/service-desk/rest/

Why the error? Still being developed?

This is possible to use through HTTP requests, we use the API to sort issues and fire transitions. You could also design your own custom app for it, but a straight integration would be nice indeed.

Was hoping to use with Jira Service Manager, but looks like it's not supported yet

Would really love this integration - please!